Sales Policy

When purchasing any of our products or services the customer accepts the terms, conditions and delivery policies specified below:

Purchase

The CLIENT undertakes to settle the arrangement in full before being sent. Payment can be via bank deposit or electronic transfer, deposit Oxxo on account of the company, after making some form of payment to check the tank purchase, which can be done via e-mail: info@secretflor.com.mx or, sending a photograph of the deposit slip or via WhatsApp Tel: 984 132 1651.

• To order the same day the payment of the entire product is requested.
• To schedule orders for either social or any other type events, we request a 65% deposit to ensure that service by paying the remaining 35% the day of delivery using the means of payment mentioned above. (Date and time agreed by the company).
• Once the product out of the store does not accept returns or exchanges.

Availability

All products are subject to availability both at the base, accessories or type of flower. If the requested arrangement include any type of material or bloom out of season, a similar type of the same quality and price will replace, which is subject to the request.

Specifications of the Flower Arrangement

Arrangements presented in the images may vary slightly in shape, type of base and accessories that has the product, that due to the availability of inventory from our suppliers. However, Secret is committed wherever possible to meet or exceed the selling arrangement, always to the benefit of the customer.

Special Days

On special occasions (Valentine's Day, Mother's Day, All Saints' Day and December Twelfth) high demand flower throughout the country makes it possible for all varieties of the flower season has not, or availability in all colors. If so it will immediately inform the e-mail and / or telephone you tell us, if we are unable to contact you, we will deliver your flowers according to the best possible option available at that time taking into account the agreed specifications. We request that orders must be paid at least 3 days in advance. This is to ensure customer delivery of your order. At this time we do not undertake to fulfill orders received on the same day and our delivery times may vary.

Price

We recall that the Secret team works every day to offer a better price, but on special occasions like (Valentine's Day, Mother's Day, All Saints' Day and December Twelfth) flowers because of their high demand there will be a variation in price in Secret we care about you, and we give you the option to make your purchase up to one month in advance respecting the purchase price day.